Refunds Policy
Thank you for choosing Leader Appliance Repair. We strive to provide exceptional appliance repair services to our valued customers. We understand that circumstances may arise where a refund or return is necessary. This Refunds Policy outlines the process, conditions, and timeframes for returns and refunds. Please read this policy carefully before requesting a refund.
- Eligibility for Refunds 1.1. Refunds are applicable for services provided by Leader Appliance Repair. 1.2. Refunds are not available for completed and satisfactory services. 1.3. Parts used in the repair process may be subject to the manufacturer’s warranty and return policy.
- Refund Process 2.1. To initiate a refund request, please contact our customer support team at leaderappliancerepair@gmail.com or call us at [phone number]. Please provide your order details and a brief explanation of the reason for the refund request. 2.2. Refund requests must be made within [number of days] days from the date of service. 2.3. Our customer support team will review your refund request and may request additional information or clarification. 2.4. Once your refund request is approved, we will process the refund within [number of days] days to the original payment method used for the service.
- Return of Parts 3.1. If a refund is approved and parts were replaced during the repair process, we may request the return of the defective or replaced parts. Detailed instructions for the return process will be provided by our customer support team. 3.2. The cost of returning the parts, including any shipping fees, shall be the responsibility of the customer unless otherwise agreed upon by Leader Appliance Repair.
- Non-Refundable Fees 4.1. In certain cases, non-refundable fees may apply, such as diagnosis fees, service fees, or fees for parts that have been installed and are non-returnable as per the manufacturer’s policy. These fees will be clearly communicated to you before the service is performed.
- Customer Support 5.1. If you have any questions or need assistance regarding refunds or returns, please contact our customer support team at leaderappliancerepair@gmail.com or call us at [phone number]. We are here to help and will respond to your inquiry promptly.
- Changes to the Refunds Policy 6.1. Leader Appliance Repair reserves the right to modify or update this Refunds Policy at any time without prior notice. Any changes will be effective immediately upon posting the revised policy on our website.
Please note that this Refunds Policy is in addition to any rights you may have under applicable consumer protection laws. This policy is designed to be fair and transparent for both our customers and our business. We appreciate your trust in Leader Appliance Repair and strive to provide you with the best service possible.
Effective Date: [Date of policy implementation] Address: 7718 Chinaberry Sky Ln, Richmond TX 77407 Email: leaderappliancerepair@gmail.com